What This Guide Helps You Do
Programs offer a structured approach to translating coaching insights into actionable steps.
This guide helps you understand:
- How Programs Support Behaviour Change
- How behaviours, self-reported experience, and biometric signals connect
- How to use Programs to guide coaching conversations
- How to review progress and adjust effectively
- How to use data to support better coaching decisions
What a Program Actually Does
A Program is not simply a plan.
It is a structured framework that helps clients focus on meaningful behaviour change and track progress over time.
Programs help create a connection between:
- What the client does: behaviours
- What the client experiences: self-reported reflections
- What the data suggests: biometric signals and insights
This helps coaches move from general coaching to structured coaching while maintaining flexibility and personalisation.
How Programs Support Progress
A single behaviour, score, or data point does not drive progress.
Progress emerges through consistent action, reflection, and adjustment over time.
Programs help organise this process through three key elements:
1. Programme Focus (Direction)
Defines the area the client wants to improve.
2. Behaviours (Action)
The actions the client commits to practising.
3. Feedback (Learning)
Self-reported experience, biometric signals, and coaching conversations help identify what is working and what needs adjustment.
Key Principle
Behaviour change drives capacity development and sustainable performance.
Programs provide the structure to support, test, and refine that change over time.
The Structure of a Program
Each Program includes three core components:
1. Focus Area
The outcome or area of development the client wants to improve.
Examples:
- Recovery
- Stress management
- Energy
- Focus
- Wellbeing
2. Behaviours
The actions the client commits to practising consistently.
Examples:
- Sleep routines
- Recovery practices
- Movement behaviours
- Reflection exercises
3. Progress Indicators
The indicators are used to understand whether meaningful change is occurring.
This may include:
- Self-reported experience
- Biometric signals
- Resilience capacity, where available
- Coaching observations
How to Select the Right Program
Start with clarity, not complexity.
Choose based on:
- The client’s biggest constraint
- What stood out in the assessment
- What feels realistic and sustainable
Best Practice
- Focus on one clear area
- Keep behaviours simple
- Prioritise consistency over ambition
What Happens When a Program Is Active
Client
- Practices behaviours consistently
- Reflects on progress
- Engages with the programme experience
Coach
- Reviews engagement patterns
- Reviews progress indicators
- Explores emerging themes
- Supports reflection and adjustment
What You Are Looking For
Not perfection.
You are looking for:
- Consistent behaviour
- Increased awareness
- Improved decision-making
- Positive trends over time
- Sustainable progress
How to Guide a Program in Practice
1. Keep It Focused
- 1–3 behaviours maximum
- Clear and achievable
2. Support Consistency
- Check in regularly
- Reinforce small wins
3. Use Reflection
Ask:
- What felt easier this week?
- What was difficult to maintain?
- What do you notice about this pattern?
How to Review Progress
Look across all available information together.
Behaviours
- Consistent
- Inconsistent
- Abandoned
Success KPIs
Review whether the outcomes the programme is designed to influence are improving.
Self-Reported Experience
- Improving
- Stable
- Declining
Biometric Signals
- Supportive
- Neutral
- Conflicting
Optional
- Resilience capacity
- Resilience drivers
- AI insights
Key Coaching Question
What pattern is emerging, and what is it telling us?
When to Adjust a Program
Adjust when:
- Behaviours are not being completed consistently
- Progress has stalled
- The programme is too complex
- The client feels overwhelmed
- The current approach is not producing meaningful change
How to Adjust Effectively
- Simplify behaviours
- Change the focus area
- Reduce cognitive load
- Test a different approach
Common Mistakes
Too Many Behaviours
Leads to low consistency.
Wrong Focus Area
Limits meaningful progress.
Ignoring Success KPI Check-ins
Reduces visibility into whether behaviours are creating meaningful change.
Over-Focusing on Metrics
Metrics inform; behaviours drive change.
How Programs Connect to Progress
Programs create a framework where:
- Behaviour becomes intentional
- Progress becomes visible
- Reflection becomes easier
- Coaching decisions become more informed
- Capacity development becomes measurable
The goal is not to collect data.
The goal is to use patterns and insights to support meaningful behaviour change.
How to Explain Programs to a Client
Keep it simple:
A Program provides a clear focus, a small set of behaviours to practise, and a way to track progress over time. Together, this helps us learn what is working, make adjustments when needed, and support meaningful change.
Final Thought
Programs are not fixed plans.
They are a way to:
- Test behaviour change
- Learn what works
- Refine based on patterns, feedback, and emerging insights
Start simple.
Track consistently.
Adjust based on patterns.
That is how coaching becomes measurable and effective.
Support and Troubleshooting
If you experience issues:
- Submit a bug report through the platform
- Contact support at: customersuccess@prescribelife.ai
Support requests are typically acknowledged within one business day.
FAQ: Programs and Behaviour Change
What is a Program?
A Program provides a structured way to focus behaviour change, track progress, and support coaching conversations.
It helps clients turn intentions into consistent action.
How many behaviours should I include in a Program?
Start with 1–3 behaviours.
More than that often reduces consistency and makes it harder to identify what is driving progress.
How long should a Program run before making changes?
Most Programs should run long enough to establish consistent behaviour and identify meaningful patterns.
Avoid making changes too quickly unless engagement is very low or the approach is clearly not working.
What if a client does not follow the behaviours consistently?
Simplify.
Inconsistent behaviour often indicates that the programme is too complex, unrealistic, or poorly aligned with the client’s current situation.
Can I run multiple Programs at the same time?
In most cases, it is better to focus on one clear area first.
Too many priorities can reduce consistency and make progress harder to interpret.
How do I know if I selected the right Program?
The right Program supports consistent behaviour, meaningful reflection, and positive progress over time.
If none of these are occurring, consider adjusting the focus or simplifying the approach.
What should I prioritise when reviewing progress?
Start with behaviours.
Without consistent action, there is very little meaningful information to interpret.
Then review:
- Success KPIs
- Self-reported experience
- Biometric signals
- Additional insights and context
What if progress indicators improve but behaviours remain inconsistent?
Be cautious.
Short-term improvements can occur for many reasons.
Look for sustained behavioural consistency before concluding that meaningful change has occurred.
Do I need to customise every Program?
No.
Start with a simple structure and adjust based on the client’s experience, engagement, and progress.
Customisation should follow evidence, not assumptions.
How do Programs make coaching more effective?
Programs provide structure, consistency, and measurable feedback.
This helps coaches make better decisions and helps clients stay focused on meaningful change.